Expression of interest_Command Centre Operator

About the role

We are looking for a Command Centre Operator to join our team in our Western Sydney Data Centre for Fujitsu. The Command Centre provides 24 x 7 services to Fujitsu Data Centres and their clients. This includes monitoring of data centre systems including but not limited to BMS, Security, internal ticketing as well as providing 1st level phone and email client support, 1st level data centre portal support, data centre access as well as internal and external notifications.

This role is working on a shift roster pattern, the team provides 24X7 coverage. Shift work will consist of:

2 x 12-hour day shifts.

2 x 12-hour night shifts followed by 4 days off.

20% shift allowance on top of Total Remuneration Package.

Responsibilities and Accountabilities

Customer Support:

Provide timely and professional support to data centre clients as directed including: