Export Customer Service (6-Month Contract)

Donaldson is committed to solving the world’s most complex filtration challenges. We are hiring a Customer Service Representative with fluent English to be part of the Industrial Filtration Customer Service team located in Terrassa, Barcelona.

Key Responsibilities

• Process, monitor, and follow‑up customers' purchasing orders
• Ensure effective service and administrative support for the assigned customers
• Provide delivery commitment to customers and follow‑up on order activity, to alert customers and sales team in case of discrepancies
• Manage invoice creation, corrections, and the return of the material activities
• Receive and process customer inquiries on standard pricing, lead‑time, products, and availability, through an efficient and friendly communication with customers, to maintain excellent customer relationships
• Coordinate internally with other departments, such as sales, logistics, finance, and production, to ke...