Found Description
Take on an integral role at Bobcat of Windsor as a Product Support Coordinator. Focus on safety and excellence in service while managing customer interactions.
In this capacity, you will act as the key customer interface for service initiation and repairs. Your role is crucial in evaluating needs, formulating repair plans, and keeping communication flowing with clients and team members. This opportunity is perfect for individuals who excel in a structured and safety-conscious work environment.
Key Responsibilities:
• Provide high-quality customer service throughout equipment service
• Assess equipment issues thoroughly based on customer feedback
• Offer repair recommendations and pricing to customers
• Ensure timely updates on work orders and customer records
• Schedule service appointments efficiently
Requirements:
• 2+ years of service writing experience
• Technical proficiency in construction or automotive equipment
• Exceptional written and verbal c...
In this capacity, you will act as the key customer interface for service initiation and repairs. Your role is crucial in evaluating needs, formulating repair plans, and keeping communication flowing with clients and team members. This opportunity is perfect for individuals who excel in a structured and safety-conscious work environment.
Key Responsibilities:
• Provide high-quality customer service throughout equipment service
• Assess equipment issues thoroughly based on customer feedback
• Offer repair recommendations and pricing to customers
• Ensure timely updates on work orders and customer records
• Schedule service appointments efficiently
Requirements:
• 2+ years of service writing experience
• Technical proficiency in construction or automotive equipment
• Exceptional written and verbal c...
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