Found Description
Elevate your career as an Expert Level Engineer focusing on protection applications within the Global Customer Support team. Engage with customers and drive product excellence in grid automation.
This position emphasizes L3 technical support across various platforms, including advanced training and direct customer engagement. Collaborate with R&D to validate new products and ensure that customer needs are met while you design solutions for complex protection schemes. This role requires initiative and the ability to coordinate multiple projects effectively.
Key Responsibilities:
• Provide expert technical support for protection devices
• Design and enhance protection applications based on customer feedback
• Prepare thorough customer communication and reports
• Facilitate training on new product features
• Collaborate on customer workshops and pilot projects
Requirements:
• Degree in Electrical or Electronics Engineering
• In-depth understanding of numerica...
This position emphasizes L3 technical support across various platforms, including advanced training and direct customer engagement. Collaborate with R&D to validate new products and ensure that customer needs are met while you design solutions for complex protection schemes. This role requires initiative and the ability to coordinate multiple projects effectively.
Key Responsibilities:
• Provide expert technical support for protection devices
• Design and enhance protection applications based on customer feedback
• Prepare thorough customer communication and reports
• Facilitate training on new product features
• Collaborate on customer workshops and pilot projects
Requirements:
• Degree in Electrical or Electronics Engineering
• In-depth understanding of numerica...
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