Expert CRM Solutions Designer in Toronto

Join a transformative project as a Senior CRM Solutions Designer based in Toronto, ON. Drive innovation in the Salesforce Experience Cloud for the City's 311 digital services with a hybrid work approach.

This role demands significant expertise in the configuration and customization of Salesforce Experience Cloud. You will focus on enhancing user experience for the 311 service by developing key digital components that adhere to City governance and accessibility requirements. Collaboration with cross-functional teams and stakeholders will be vital for successful project execution.

Key Responsibilities:
• Implement Salesforce Experience Cloud for 311 enhancements
• Create user-friendly navigation and service forms
• Develop Lightning Web Components (LWC) and integrations
• Oversee unit and integration testing processes
• Deliver comprehensive technical documentation and support

Requirements:
• Minimum 10 years in l...