Found Description
Drive significant ITSM changes as an Experienced ServiceNow Technical Consultant, working remotely across Canada for a leading credit union. This role requires an expert in ServiceNow to design and implement advanced solutions.
Join a complex ITSM modernization project where your ServiceNow skills will be pivotal. As a seasoned consultant, you will be instrumental in solution design, implementation, and configuration, ensuring adherence to best practices. Your responsibilities will include working on Service Mapping, Change Management, and delivering impactful training sessions.
Key Responsibilities:
• Develop Service Mapping architecture and SLA dashboards
• Configure CMDB relationships and CI discovery
• Implement modern dashboard experiences and Workspaces
• Recommend ITSM process improvements
• Document configurations and create operational runbooks
Requirements:
• 5+ years in ServiceNow implementations
• ServiceNow Certified System Administrator (CSA)...
Join a complex ITSM modernization project where your ServiceNow skills will be pivotal. As a seasoned consultant, you will be instrumental in solution design, implementation, and configuration, ensuring adherence to best practices. Your responsibilities will include working on Service Mapping, Change Management, and delivering impactful training sessions.
Key Responsibilities:
• Develop Service Mapping architecture and SLA dashboards
• Configure CMDB relationships and CI discovery
• Implement modern dashboard experiences and Workspaces
• Recommend ITSM process improvements
• Document configurations and create operational runbooks
Requirements:
• 5+ years in ServiceNow implementations
• ServiceNow Certified System Administrator (CSA)...
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