Experienced Customer Service Broker Remote

Elevate financial service experiences with Ratehub Inc. as an Experienced Customer Service Broker in Alberta. Deliver expert advice and retention-focused service to our valued clients.
Ratehub Inc. is looking for a skilled Customer Service Broker to join its remote Insurance team. You will engage in renewal reviews, liaise with insurers, and manage client needs. This role is ideal for individuals with a growth mindset who thrive in fast-paced settings and are passionate about helping Canadians make informed financial decisions.
Key Responsibilities:
• Offer quality customer service and professional advice
• Conduct proactive renewal reviews for client retention
• Handle outbound calls for renewal discussions
• Build strong relationships with insurers
• Support policy changes in partner portals
Requirements:
• Alberta level 2 license required
• Minimum 2 years of insurance experience
• Independent and ambitious work ethic
• Thrives in a fast-paced env...