Experienced Client Manager for Benefits

Become a key player as a Client Manager with Maplesoft Group in Mississauga, ON. This hybrid role emphasizes high-quality benefits administration and strong client relationship management.
As an established leader with at least five years in group benefits, you will ensure timely and accurate client service delivery. The role requires effective communication, strong leadership abilities, and a commitment to client satisfaction and operational excellence.
Key Responsibilities:
• Serve as senior relationship manager for assigned accounts
• Ensure accurate delivery of outsourced benefits services
• Lead incident management and resolution processes
• Maintain and improve Standard Operating Procedures
• Prepare operational dashboards for performance tracking
Requirements:
• 5+ years in group benefits administration
• Strong familiarity with benefits administration systems
• Excellent relationship-building and communication skills
• Experience in managing ...