Executive-voice-customer service: dental

Job Info Job Role: Voice-Customer Service Experience (In Years): 0-3 Job Location: Cape Town Job Description Answers questions to providers related to Benefit Plans, Claims and related topics. Communicates effectively for additional information as needed by providers. Performs eligibility and benefit verification. Creates effective, grammatically correct, compliant written communications and demonstrates effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication. Qualifications Typing speed of 30 Words per Minute with 95% Accuracy. Well versed with basic functions of Microsoft Office (Word, Excel, Power Point, Outlook). Ability to work and collaborate effectively with internal customers. Preferred knowledge of medical terminology. Preferred ability to make sound decisions under the direction of Supervisor. Preferred ability to analyze and resolve problems with minimal supervision. Ability to navigate multiple systems an...