Executive Support Associate Analyst

Location Overview
Working with inspiring and experienced colleagues, you'll find that the atmosphere in our city-centre office in Kraków is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.

Executive Support Assoc Analyst is responsible for ensuring the accuracy and timeliness of Executive Support Service (ESS) operational work, acting as a key liaison between the ESS team and supported executives. The role focuses on performance management (KPIs/SLAs), escalation handling, process and tool optimization (including MS tools and travel/expense platforms), quality control, audit readiness, and enabling the team through onboarding, training, and continuous improvement initiatives.