Executive

# ExecutiveEXL South Africa RecruitmentWestern Cape, South AfricaOriginal postPosted OnJul 06, 2026DeadlineNot availableEmployment TypeFull-TimeWork TypeOn-siteCompensationNot available##### DescriptionJob Description* In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage.* Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial.* Adherence to company policies and procedures is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims.* Emphasizing customer satisfaction, building rapport, and facilitating effective communication are key aspects of this position, aiming for timely resolution of customer concerns.* Additionally, you'll...