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Executive Helpdesk Specialist

Fidel Consulting KK

Japan, Tokyo, Japan Full-time February 25, 2026

Found Description

Appealing Points:



  • Core role in ITIL-based service management operations Take ownership of service desk quality, incident management, and SLA achievement, directly contributing to stable and efficient IT service delivery.

  • Hands-on experience in global collaboration and vendor management Work closely with global teams and external vendors, gaining end-to-end experience in contracts, documentation, reporting, and budget management.

  • Supportive environment for skill growth and career development Build expertise ...

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