Executive CX Leader - Fintech & Crypto

Coins.ph, the pioneer crypto brand in the Philippines, seeks a Head of Customer Experience to define, drive, and scale the enterprise-wide CX vision. You will oversee the end-to-end customer journey for a growing fintech/crypto user base and report directly to the President.

Lead the CX organization, drive enterprise-wide transformation, and set strategic CX priorities, governance, and budgets. Shape the customer experience roadmap while ensuring regulatory alignment and stakeholder