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Event Technology Operations Leader

Encore Canada

banff, division no. 15, Canada Full-time July 15, 2026

Found Description

Become the Operations Leader in Event Technology at Encore. Focus on staff leadership, client satisfaction, and the seamless delivery of AV services in a high-volume environment.
As the Event Technology Operations Leader, you will manage team workflows and ensure high-quality service in line with client needs. Your role includes mentoring technicians, managing inventory, and attending critical meetings. Expertise in audiovisual equipment and a strong customer service background are key for success.
Key Responsibilities:
• Oversee daily floor activities and maintain service quality
• Provide direct mentorship and supervision to staff members
• Review billing and tackle potential service challenges
• Manage inventory control for safety and quality assurance
• Facilitate onsite customer relations during events
Requirements:
• High School Diploma required; Bachelor’s is preferred
• 4+ years in hospitality or AV industry experience
• Minimum of 2 years in su...

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