Found Description
【Main Task】
• Shift works required.
• Work and perform in compliance with company’s regulation and request.
• Perform Technical Field Service activities
-Installation and commissioning of equipment
-Troubleshooting, repair, and maintenance
-Escalation support
-User Training / Customer Training
-Providing sales support
-All necessary reporting as per company policy
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate strong and efficient ability to learn a skill on Coordinate Measuring
• Machines utilizing mechanical and electronic aptitude.
• Report to Service Manager / Factory on any product issues experienced such as standards of production, quality and safety of the product range
• Provides documents activities performed utilizing the required format, such as service report, technical report, etc.
• Develop and maintain relationship with customer to achieve...