Found Description
Newland NPT is a global leader in digital payment solutions, providing innovative and secure POS systems and smart devices used in over 120 countries worldwide . Our mission is to support businesses with cutting‑edge payment technologies and services that make digital transactions simple and reliable.
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Role Overview
We are looking for a proactive EU Technical Support Engineer to provide expert technical support and guidance to our European customers. You will act as a key technical interface between clients and internal teams, helping to resolve issues, support product integration, and improve customer satisfaction.
What you'll do
- Own and resolve customer technical issues in collaboration with technical support, R&D, QA, and product teams.
- Reproduce, analyze, and resolve technical problems while maintaining clear communication with internal teams and customers.