EU CX Quality Process Lead - Madrid/Barcelona, 20-30% Travel

Amazon is seeking a Process Improvement Specialist in Madrid or Barcelona to lead outbound quality performance across the EU. The role involves driving improvements through stakeholder engagement and performance management.

The ideal candidate will have a Bachelor's degree in relevant fields, experience in program management, and strong analytical skills, with intermediate Excel proficiency.

Travel of 20-30% is expected to engage with sites and drive quality initiatives.