Found Description
Sutherland is seeking a dynamic and intuitive person to join us as a Professional Talent Acquisition / Recruiter. We are a group of energetic and hard‑working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
- Supports across live chat, email, phone, Social Media, and App reviews.
- Upholds the Disney brand, champions fan loyalty, and the Guest experience.
- Delivers exceptional Guest Service, to achieve required customer satisfaction targets.
- Responds and resolves Guest queries efficiently, in a timely manner.
- Maintains up to date knowledge of products and updates to the product.
- Adheres to and follows any Disney processes to resolve Guest queries.
- Ensures that any or all relevant Guest information, and detail of query, is recorded accurately and timely in the CRM.
- Takes owners...