Found Description
Responsibilities
Assist in ERP implementation, configuration, and support activities including:
- Understand business requirements and translate them into system solutions
- Coordinate with business users to gather functional requirements and process flows
- Support testing activities: UAT, issue tracking, and preparation of SOPs, user manuals, process documentation, and training materials
- Assist in preparing functional and technical documentation
- Provide support and troubleshooting for ERP-related issues
- Coordinate with technical teams for bug fixes, enhancements, and integrations
- Support data migration, validation, and reporting activities
- Conduct end‑user training and system walkthrough sessions
- Prepare project status reports and implementation updates
- Ensure proper documentation of processes, changes, and support tickets
- Support continuous improvement initiatives related t...
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