Equipment, Suppliers & Resources Manager

Responsibilities

• Leverage operational performance metrics and insights to frame, prioritize and drive Madrid hub efficiency initiatives.
• Lead the continuous improvement of operational processes to increase productivity, simplifying workflows, eliminating bottlenecks and improving service resilience.
• Act as a key operational partner to the Head of the Madrid Hub, providing insights and recommendations to support performance, efficiency and decision‑making.
• Lead business cases and presentation decks to support the Head of MAD hub with IACG director’s board.
• Propose and implement process improvements in the Madrid Cargo Hub Operation.
• Manage a portfolio of suppliers which performs part of the Madrid Cargo Hub Operation (including MASA trucks, South ramp, equipment maintenance, etc).
• Maintain close day‑to‑day control of supplier performance against agreed SLAs, KPIs and service levels, ensuring operational co...