Enverus Careers - Application Support Analyst - 26194

Experteer Overview
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In this role, you will deliver frontline application support for Enverus software, helping customers maximize value from our analytics platform. You’ll troubleshoot UI and API issues, document requests, and collaborate across teams to resolve complex problems. You’ll educate users, share product feedback, and contribute to self-help resources. This position sits at the intersection of customer success and technology, enabling smarter energy decisions at scale. You’ll join a diverse team focused on reliable, industry-leading energy software.
Compensaciones / Beneficios
• Provide front-line support for software applications via email, phone, and video within SLAs
• Troubleshoot UI and API issues and escalate when needed
• Maintain organized documentation of customer requests
• Educate customers to m...