Found Description
Customer Service Representative – Telco Account
Davao City | Onsite
About The Role
We are hiring Customer Service Representatives for a Telco Account in Davao City.
Job Description
As a Telco Customer Service Representative, you will assist customers with account inquiries, billing concerns, technical issues, and general customer support through phone, chat, or email.
Responsibilities
- Assist customers with inquiries and account concerns
- Provide information about services, billing, and technical support
- Handle customer concerns professionally and efficiently
- Document customer interactions accurately
- Escalate concerns when needed
- Maintain good customer service and communication
Training & Work Setup
- Paid training provided from Day 1
- Training on telco tools and customer service processes
- Onsite work setup in Davao...
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