Entry level service desk analyst cpt

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms.

As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will diagnose problems quickly and accurately while performing standard, preliminary research. You will use a variety of remote access, user admin, and related tools.

At Frontline Managed Services, we understand that not everyone comes to us with a wealth of IT experience. That's why we provide industry‑leading training to get you up to speed.

Shifts are aligned to US time zones within a 24‑hour operation. Shifts may vary as per the business requirements.

This position must be done onsite in our office in Cape Town.

From R240 000,00 per year; R20 000 per ...