Entry-Level Quality Assurance & Call Auditor

Global Payments Inc. is seeking a Quality Control Specialist in Mexico City to evaluate and score inbound customer service calls. The role involves monitoring calls, providing feedback, and assisting in client calibration meetings to ensure high service quality.

Applicants must have a High School Diploma and typically no relevant experience is required. Preferred candidates will have 1-2 years of related experience and knowledge of the LOB of Chile. This position offers an opportunity to develop skills in a structured environment, with close supervision.