Entry-Level Operations & Data Associate

We are looking for the following positions under non-voice campaigns:

• Health Operations New Associate
• Trust & Safety New Associate
• Utility Bill New Associate

Health Operations New Associate – Role 1

Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues. Assess and resolve non-standard and standard issues. Seek advice and escalations when faced with tasks outside scope.

Update and maintain various systems/tools per standard process documentation:

• Execute transactions without minimal direction, enter data and retrieve information.
• Audit own data entry for accuracy, make corrections, and conduct verification.
• Respond to various requests for information and elevate to supervisor as appropriate.
• File, archive and retrieve documents using filing standard...