Entry-Level Junior Customer Support Specialist

# Entry-Level Junior Customer Support SpecialistTruliooFull TimejuniorHybridVancouver, British Columbia, CAPosted 2 days ago## Job DescriptionBecome a Junior Customer Experience Specialist at Trulioo in Vancouver, where you will empower customers using cutting-edge identity verification technology. This hybrid role promises professional growth and hands-on experience. As an entry-level specialist, you will support customers throughout their journey with Trulioo's platform.Your responsibilities include troubleshooting, guiding customers, and maintaining efficient communication with various teams. This is a fantastic opportunity to enhance both your technical and customer service skills in a supportive environment. Key Responsibilities:* Provide customer support through Zendesk and Slack* Assist users with technical guidance via video calls* Troubleshoot and elevate complex technical issues* Collaborate with teams to resolve customer challenges* Record detailed interactions and resolutio...