Entry Level Client Success Manager Role

Elevate client relationships with TopHat HR as an Entry-Level Client Success Manager in Markham, Ontario. Help clients succeed with tailored digital marketing solutions and impactful strategies.

TopHat HR is seeking a motivated, entry-level Client Success Manager for a dynamic Digital Marketing Agency. You will engage with clients, oversee account management, and translate client goals into actionable marketing strategies. The ideal candidate is detail-oriented, skilled in client relations, and enthusiastic about digital marketing trends.

Key Responsibilities:
• Onboard and nurture 15-20 high-value client accounts
• Build long-term strategic relationships with clients
• Lead monthly strategy calls to review performance
• Collaborate with teams to define actionable marketing plans
• Analyze and present performance data to clients

Requirements:
• 3+ years as an Account Manager or Client Success
• Strong back...