Entry-Level Banking Service Team Lead

Citigroup in Bogotá is seeking a Service Team Lead responsible for supervising the daily workflow of a Customer Service team. This entry-level position aims to ensure that individual and team performance goals are met while providing an exceptional client experience.

The ideal candidate should have previous banking-related experience, strong communication skills, and proficiency in MS Office. Responsibilities include allocating work, resolving issues, and evaluating team performance.