Found Description
Position: Technical Account Manager
Location: Toronto, ON - Remote
Hours: Monday to Friday, 9am to 5pm ET
Job Type: 6-month contract to start
Posting Type: Open vacancy
Overview
Our client is looking for a Technical Account Manager to support a portfolio of high-value clients integrating with our platform via APIs. This is a client-facing role combining technical expertise, problem-solving, and relationship management to ensure seamless integrations and strong platform performance.
Key Responsibilities
- Act as the primary technical point of contact for enterprise clients
- Support API integrations (REST), troubleshooting, and ongoing optimization
- Diagnose and resolve issues across production and non-production environments
- Manage and prioritize support tickets, ensuring timely resolution and clear communication
- Investigate data discrepanci...
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