Enterprise Service Desk Analyst

This is a remote position. Enterprise Service Desk Analyst (Large Enterprise Environment) Location Requirement: Candidates must be currently located in Canada and available to work within Canadian business hours. Location: Remote Standard business hours (EST/CST aligned schedule, flexible between 7 AM 7 PM CST) Experience: 5+ years required, Participate in on-call rotations and critical incident response when required Contract Duration: 6 months (with potential for extension) Required Certifications (Must Have minimum 2+): CompTIA A+ CompTIA Network+ CompTIA Security+ ITIL Foundation (required) Microsoft Certified: Azure Fundamentals (AZ-900) or equivalent Microsoft 365 Certified: Fundamentals (MS-900) or equivalent We are seeking a highly skilled Enterprise Service Desk Analyst to join a large-scale enterprise IT environment supporting mission-critical systems, infrastructure, and end users across a complex and highly structured organization. This role operates in a high-volume, SL...