Enterprise IT Support Engineer - Endpoint Mgmt & Security

Sastra Group is partnering with a high-growth cybersecurity startup seeking a technical support engineer to help IT and security teams worldwide. You will solve complex issues, become the go-to expert on a product used in enterprise environments, and work directly with customers to ensure successful deployments.

The role focuses on customer engagement, proactive troubleshooting, and collaboration with product and engineering teams to drive renewals and long-term success.