Enterprise ICT Support Specialist — ITIL & Cloud

DiceTek UAE is looking for an experienced ICT Customer Support Specialist to provide front-line assistance for enterprise clients. The role includes managing trouble tickets and ensuring quality service delivery in line with ITIL practices.

The ideal candidate will have at least 2 years of customer service experience, solid ITIL knowledge, and proficiency in MS Office and cloud services. Join us for a dynamic work environment where professional growth opportunities abound.