Enterprise Customer Success Manager

HBX Group, a leading TravelTech company, is seeking a proactive Customer Success Specialist to manage strategic accounts for Civitfun. You will build strong relationships, drive product adoption, and maximize retention and revenue while partnering with Product, Sales, and support teams.

You will own onboarding, monitor usage, identify risks, and provide data-driven recommendations. The role requires 3+ years in Customer Success or related fields, with enterprise account experience and a