Enterprise Customer Success Manager — Growth Partner (Europe)

Hanbai.io in Madrid is seeking a Customer Success Manager to own and grow a portfolio of enterprise clients. The ideal candidate will have 4+ years of experience in Customer Success within a B2B enterprise SaaS context, with a proven track record of customer retention and revenue growth. You will drive adoption and create value for clients, ensuring they achieve measurable results from our platform.

The role requires excellent communication skills in both English and Spanish, strong organizational capabilities, and a proactive mindset. The position offers a permanent contract within a growing international company.