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Enterprise Customer Success Expert

Mentimeter

toronto, on, Canada Full-time June 08, 2026

Found Description

Join Mentimeter as an Enterprise Customer Success Expert, focusing on strategic partnerships with large organizations. Your role is to ensure long-term value realization and business impact.
In this pivotal role at Mentimeter, you'll be responsible for enhancing customer engagement through structured success plans and strategic oversight of enterprise accounts. Collaborating closely with senior stakeholders and the Strategic Account Manager, your efforts will ensure that Mentimeter is embedded in clients' workflows. Your role is essential for driving adoption and identifying opportunities for growth within client organizations.
Key Responsibilities:
• Align platform usage to customer-defined success metrics
• Lead discussions with executive stakeholders to articulate value
• Build deep relationships across client organizations
• Support risk identification and mitigation plans
• Promote cross-departmental adoption and use case expansion
Requirements:
• 8+ yea...

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