Enterprise CSM II: Growth & Renewal

Diligent is seeking a Customer Success Manager II to drive growth and retention for enterprise customers in Mexico, Jalisco. Your role includes managing renewals, ensuring product adoption, and building relationships with key stakeholders.

With 5+ years in Customer Success and experience with B2B SaaS, you'll lead account management efforts and collaborate closely with internal teams to deliver exceptional customer experiences, demonstrating value and identifying growth opportunities.