Enterprise CSM - Commerce Cloud Signature

Salesforce is seeking a Customer Success Manager (CSM) to be a named resource for Commerce Cloud Signature customers. You will act as a trusted advisor, managing relationships with customers and account teams, monitoring events, needs, risks, and value drivers to maximize the Salesforce investment.

The role focuses on guiding Signature customers, driving advocacy, reducing attrition, and coordinating cross‑functional teams for a unified Signature experience across peak events and deployments.