Found Description
Profile Summary
The Enrollment Specialist plays a key role in member engagement by conducting outbound outreach, following up on referrals, and supporting overall engagement efforts. The role also provides after-hours hospital intake support as needed. As a communication-heavy and relationship-driven position, it requires strong interpersonal skills, professionalism, and the ability to build rapport with members while ensuring a smooth and positive enrollment experience.
Job Details
Work Set-up: Onsite
Schedule: Monday to Friday, 11:00 PM to 8:00 AM
Holidays to follow: US Holidays
Key Responsibilities
- Process member enrollments, updates, and eligibility checks across insurance and healthcare systems.
- Conduct outbound and inbound member outreach to clarify enrollment information or address missing requirements.
- Review and verify member documentation for accuracy, completeness, and compliance. <...