Engineering Services It Operation Analyst

**What you will do?
**:
**How you will do it?
**:
- ** Provide technical support and resolve incidents related to Windchill PLM systems and other engineering CAD tools.
**:
- ** Conduct root cause analysis on recurring issues and implement preventive measures.
**:
- ** Assist in the deployment and maintenance of engineering software and tools.
**:
- ** Work closely with engineering teams to understand their IT needs and facilitate effective solutions.
**:
- ** Document processes, procedures, and configurations for future reference.
**:
- ** Ensure compliance with security policies and best practices within the engineering IT landscape.
**:
- ** Participate in IT projects and initiatives that enhance engineering capabilities.
**:
**What are we looking for?
**:
- ** Bachelor's degree in computer science, Information Technology, or a related field.
**:
- ** 3-5 years of experience in IT operations, ...