Engineer

AIS

Thailand, Chon Buri, Thailand Full time June 19, 2026

Found Description

Job Description

Operate and deliver after-sales and managed services to Data Center (IDC) customers

Coordinate with customers, Service Delivery teams, and relevant stakeholders

Handle service provisioning and fulfill customer service requests

Verify and control access authorization for onsite personnel

Provide Smart Hands support and other in-scope services

Troubleshoot and resolve service issues in the data center environment

Monitor services to ensure performance and availability

Conduct environment patrols to maintain order and readiness

Qualifications

Bachelor’s degree in IT, Computer Science, Electrical Engineering, Telecommunication Engineering, Computer Engineering, or related field

Experience in IT Infrastructure, Data Center, Colocation, or Network is an advantage

Basic troubleshooting and technical support skills

Good communication and co...

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