Found Description
Job Summary and Key Objectives
To provide a good technical service support to customers to achieve company’s goals and objectiveand supporting company’s business growth plans.
Key Responsibilities- Travel to customer site to perform installation, commissioning, field retrofit, calibration, preventive maintenance, troubleshoot and repairs of company products.
- Creating quotes (Spare Parts/Service) and follow up with order entry and delivery.
- Submit warranty claims to headquarters.
- Prepare and submit service report to customer on-site.
- Prepare and submit technical documents such as commissioning/Installation reports, calibration reports, preventive maintenance reports to customers.
- Work with the Sales team to support sales activities when required.
- Timely report to Service Manager on all service activities situation and updates.
- Role requires candidate to be self-orientated and independen...