Found Description
Job Description
- Own the end-to-end support strategy for critical production systems and manufacturing lines, including Fusion and PLP/EIM.
- Establish and enforce production deployment discipline, ensuring developers do not deploy directly to production without appropriate review, testing, approval, rollback plans, and change control.
- Lead resolution of complex equipment, system, and process excursions through structured troubleshooting, root cause analysis, and corrective actions.
- Partner with Process, Device, Yield, Equipment, and Manufacturing Engineering teams to correlate equipment performance with product quality, yield, and line output.
- Lead cross-functional response efforts for high-impact issues affecting production availability, throughput, cycle time, or yield.
- Mentor and develop support engineers; establish technical standards, troubleshooting practices, escalation paths, documentation expectations, and p...
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