Found Description
Become a key player at Progressive Automations as an Engineer specializing in Product Testing and Support. Drive product validation while delivering top-notch customer assistance and technical guidance.
You will engage with customers by providing excellent technical support, troubleshooting, and managing complex product escalations. In addition, your support will extend to the R&D team, aiding in product assembly, testing, and documentation validation. Partnering with internal teams ensures a cohesive approach to product reliability and quality.
Key Responsibilities: • Deliver exceptional technical support and customer service • Document findings on product issues and coordinate solutions • Collaborate with R&D on assembly and functional testing • Conduct mechanical, electrical, and firmware tests • Validate technical documents through rigorous testing
Requirements: • Mechanical, Electrical, or similar degree preferred • Professional communication and a custo...
You will engage with customers by providing excellent technical support, troubleshooting, and managing complex product escalations. In addition, your support will extend to the R&D team, aiding in product assembly, testing, and documentation validation. Partnering with internal teams ensures a cohesive approach to product reliability and quality.
Key Responsibilities: • Deliver exceptional technical support and customer service • Document findings on product issues and coordinate solutions • Collaborate with R&D on assembly and functional testing • Conduct mechanical, electrical, and firmware tests • Validate technical documents through rigorous testing
Requirements: • Mechanical, Electrical, or similar degree preferred • Professional communication and a custo...
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