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Engineer, End User Services

Singtel

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time June 22, 2026
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Found Description

Be a part of something BIG!

The Engineer, End User Services will be responsible for managing IT assets/inventory, including collaboration with other IT support engineers, providing guidance and support.

Make an Impact by:

  • Plan, coordinate, and prioritize activities to ensure timely and effective resolution of desktop support requests and incidents. 

  • Serve as the primary point of contact for escalated technical issues and complex problem resolution including senior or Top Executive staff 

  • Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives. 

  • Monitor and report on Service/Operation Level Agreement related to desktop support service levels, team productivity, and customer satisfaction. 

  • Identifies and resolves customer issues and enquires completely, accurately within the committed turn...

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    Found Details

    LocationKuala Lumpur, Federal Territory of Kuala Lumpur
    CountryMalaysia
    TypeFull-time
    CategoryComputer Occupations
    PostedJune 22, 2026

    About Singtel

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    Singtel

    Kuala Lumpur, Malaysia

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