Found Description
We are seeking an experienced Engagement Manager to drive the build-out and ongoing delivery of two strategic capabilities. This is a hybrid role that spans platform ownership and engagement management (planning, coordinating, and delivering client engagements that run on these platforms).
Key Responsibilities- You will sit at the intersection of product, engineering, and delivery, translating business and client requirements into platform roadmaps, while ensuring every engagement is scoped, resourced, and executed to a high standard.
- Manage platform infrastructure planning, including environment provisioning, capacity planning, licensing, and vendor/tooling decisions.
- Establish and maintain platform documentation, release notes, runbooks, and operational readiness criteria.
- Track platform health metrics (availability, utilisation, defect rates) and drive continuous improvement.
- Plan and manage end-to-end delivery of client engag...