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Energy Support Worker (admin)

Citizens Advice

east midlands, england, United-Kingdom Full-time June 14, 2026

Found Description

We are looking for an Energy Support Worker. The role will primarily involve supporting the work of our busy Energy Team, triaging clients to ensure they are prepared for appointments and checking whether they have other advice needs. You will also assist with case recording and reporting, and generally ensuring that clients have a smooth advice journey.

Responsibilities

  • Support the work of the Energy Team
  • Triage clients to ensure they are prepared for appointments
  • Check whether clients have other advice needs
  • Assist with case recording and reporting
  • Ensure clients have a smooth advice journey

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