Found Description
Graymont is looking for an End User Support Analyst in Brossard, QC for a hybrid role. Join a dynamic team to provide technical support and ensure system efficiency across the organization.
As an intermediate analyst with five years of experience in end-user support, you will assist users primarily in a Microsoft Windows environment. Your collaboration with global technicians will focus on rapidly resolving technical issues and enhancing user satisfaction while adhering to the Information Systems standards.
Key Responsibilities:
• Configure and support desktops, laptops, and network printers
• Provide software support for Microsoft 365 and Adobe applications
• Investigate and resolve software and hardware issues
• Utilize ServiceNow for incident tracking and resolution
• Maintain end-user and IS support documentation
Requirements:
• Post-secondary degree or diploma in IT or related field
• Minimum five yea...
As an intermediate analyst with five years of experience in end-user support, you will assist users primarily in a Microsoft Windows environment. Your collaboration with global technicians will focus on rapidly resolving technical issues and enhancing user satisfaction while adhering to the Information Systems standards.
Key Responsibilities:
• Configure and support desktops, laptops, and network printers
• Provide software support for Microsoft 365 and Adobe applications
• Investigate and resolve software and hardware issues
• Utilize ServiceNow for incident tracking and resolution
• Maintain end-user and IS support documentation
Requirements:
• Post-secondary degree or diploma in IT or related field
• Minimum five yea...
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