End-to-End Customer Experience Lead

Confidential is looking for a Customer Experience Executive in Kuala Lumpur. This role is vital in providing high-quality support across the order-to-delivery journey while serving as a key link between customers, sales, logistics, and finance teams.

The ideal candidate will have a Diploma or Degree in a relevant field, alongside 1–3 years of experience in customer service, preferably in an FMCG environment. Strong communication and organizational skills are essential to ensure a positive customer experience.