End-to-End Complaints Resolution Specialist

HSBC in Taguig, Metro Manila is seeking a professional for managing customer complaints, ensuring timely resolutions while upholding high standards. The ideal candidate will have strong knowledge in retail banking products and excellent problem-solving skills.

You will partner with teams to deliver an outstanding customer experience and will be pivotal in improving our complaint-handling processes. Proficiency in English and a bachelor's degree are required.