Empire Life Bilingual Claims Management Leader

Drive life and disability claims excellence from anywhere in Canada with Empire Life. As a Bilingual Manager, your role will centralize operations and elevate team performance.
The Bilingual Manager Life and Disability Claims Management role at Empire Life is vital for enhancing operational effectiveness within the Group Operations team. Focus on talent development and data analysis to promote successful claim outcomes while navigating the complexities of mental health and disability claims. This position is ideal for an individual passionate about improving the claims journey.
Key Responsibilities:
• Champion high-performance coaching for claims professionals
• Align team objectives with clear performance metrics
• Develop training frameworks for efficient onboarding
• Promote a collaborative team culture through consistent engagement
• Lead quality assurance initiatives to verify decision-making accuracy
Requirements:
• 5+ years in relevant operational lead...